Shipping & Delivery

We value your shopping experience and are dedicated to ensuring your orders are delivered with care and efficiency. We offer two shipping options to cater to your preferences: Worldwide Standard Shipping and FedEx International Express Shipping.

Worldwide Standard Shipping:

• Orders Over $50: Enjoy complimentary Worldwide Standard Shipping for orders totaling $50 or more.
• Orders Under $50: For orders below $50, a flat shipping fee of $6.75 will be applied.
• Delivery Time: Worldwide Standard Shipping typically takes 5 to 10 working days for your package to reach your doorstep. In rare cases, due to unexpected delays during transit (such as weather conditions, transportation delays, carrier or logistics disruptions, periods of high shipping volume, or incorrect or incomplete shipping addresses), delivery may take up to 20 to 30 working days.
• Customs & Duties: There are no customs taxes, duties, or additional fees upon delivery, the price you pay at checkout is the final amount.

FedEx International Express:

• Fixed Fee: Opt for the convenience of FedEx International Express Shipping for a flat fee of $25 for all orders.
• Delivery Time: Choose FedEx International Express Shipping for expedited delivery, with your order arriving within 3 to 5 working days.
• Shipping Insurance: Rest assured with the added benefit of shipping insurance included with FedEx International Express Shipping.
• Customs & Duties: Please note that customs taxes or duties may apply by your local authorities upon delivery.

Order Processing:

• Processing Time: For most items in our store, order processing typically takes around 3 working days after payment confirmation.

  Availability Note: For some popular items that sell quickly, processing may take longer if the current stock is sold out and the next batch has not yet arrived. In such cases, processing may take from one to a few weeks, depending on our manufacturing schedule.

  Ongoing Improvements: We are continuously working to improve processing times by increasing our stock levels. As we offer a wide range of styles, colors, and sizes, this is being implemented gradually over time.

• Working Days: Working days exclude weekends and public holidays.

Order Tracking and Notifications:

• Tracking Information: Upon processing, you'll receive an email with tracking details, allowing you to monitor your shipment's progress.
• Signature Requirement: FedEx International Express Shipping requires a signature upon delivery to ensure a secure receipt of your items.

Selecting Your Shipping Option:

• Order Total: During checkout, the free Worldwide Standard Shipping option will be automatically available for orders over $50.
• Orders Under $50: For orders below $50, you can choose between Worldwide Standard Shipping ($6.75) and FedEx International Express Shipping ($25).

Changing Shipping Option:

• Modify Requests: If you need to alter your shipping selection after placing an order, please contact our customer support team within 24 hours of order placement for assistance.

Questions and Support: For inquiries about shipping options, delivery times, or any aspect of our shipping policy, our dedicated customer support team is ready to assist you. Reach out to us at hello@sfigure.com.

Thank you for shopping at Sfigure. Your satisfaction is our priority, and we're committed to providing you with a seamless shopping experience from checkout to delivery.

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